Dear WIFH Family,
Your health and safety are always our first priority. We wanted to update you on the extra measures we have implemented to maintain everyone’s safety during this time of heightened awareness due to the coronavirus (COVID-19). Please know that we are constantly monitoring the latest information provided by the CDC, State Health Departments and other reputable medical news outlets. We will make changes, as necessary, based on available information and recommendations.
Steps we are taking:
- Every hour our staff is disinfecting ‘high touch’ areas within our office. This includes our waiting area, door handles and common area surfaces.
- Each treatment room will be disinfected after every patient (door handles, treatment table, counter-tops, faucets, laser glasses, etc.). We are discontinuing the use of our stress balls until further notice; we will be using washcloths in the interim.
- Your treating practitioner will wash their hands in your presence with soap and water before starting your treatment. They will also wear gloves during your treatment.
- Hand sanitizer is located throughout our office and we welcome everyone to use it upon arrival and before leaving our office.
- During this time, we will be refraining from our usual hugs and handshakes to greet each of you. While this feels weird and awkward, we hope you can appreciate our need to be cautious. Things will return to normal as soon as the threat of this virus subsides.
Steps we are asking patients to take:
- We invite you to wash your hands with soap and water before treatment (for 20 seconds).
- We ask that you refrain from bringing guests or children with you to appointments until further notice.
- To keep germs to a minimum, when possible, we are asking you to use a credit card or debit card for payment instead of cash.
- To limit contact with surfaces, please keep your cell phone and keys in your purse or pockets while in our office.
Some additional reminders:
- If you have sneezing, cough and fever or someone in your household does, please reschedule your visit for at least 2 weeks out. If you come to an appointment and your treating practitioner suspects you are ill, we will be asked to reschedule.
- If you have recently returned from international travel, a cruise or any area with a high incidence of Coronavirus cases, please wait 2 weeks before scheduling an appointment with us.
- If you or someone in your household is diagnosed with the COVID-19 coronavirus within 2 weeks of a visit to WIFH we ask that you contact our office to let us know as soon as possible.
- There is currently no evidence that masking is effective in preventing transmission of COVID-19.
We appreciate your partnership in helping to reduce the risk of exposure to coronavirus. We look forward to seeing you at your next appointment and invite any questions and comments.
The WIFH team